1. Introduction
At Valor Precision, LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you engage with our services, including firearm builds, rebuilds, and related transactions through our website (valorprecision.com) or direct communication. By using our services, you agree to the practices described in this policy. See our Terms of Service for additional policies.

2. Information We Collect
We collect the following types of information:

• Personal Information: Full name, email address, phone number, and shipping address provided via our WordPress website forms (e.g., Terms of Service or Project Details Form), email, or phone.
• Payment Information: Credit card or other payment details processed securely through QuickBooks, our third-party payment processor.
• Firearm-Related Information: Details about firearms shipped to us, including serial numbers and Federal Firearms License (FFL) forms, maintained in paper records.
• Build Tracking Data: Initials and the last four digits of your phone number, used on our website’s password-protected section to track your project’s progress.
• Website Usage Data: IP addresses, browser type, and analytics data collected via cookies or similar technologies when you visit our website (if applicable).
• If you join our notification list, we collect your email address through our WordPress notification list form. This information is used to send an email alert when new spots become available for our firearm build, rebuild, or machining services, with spots allocated on a first-come, first-serve basis based on the order you reply to our email.

3. How We Use Your Information
We use your information to:

• Process and manage your firearm build or rebuild project, including refinishing and machining services.
• Process payments for deposits and invoices via QuickBooks.
• Communicate with you about project updates, invoices, or warranty inquiries via Titan Email or phone.
• Coordinate shipping to FFL dealers through USPS, facilitated by Stamps.com.
• Display anonymized build tracking information (initials and last four digits of phone number) on our website’s password-protected section.
• Comply with federal, state, and local laws, including ATF regulations for firearm recordkeeping.
• Improve our website and services through analytics (if applicable).
• Manage our waitlist, including contacting you via Titan Email or phone when a project slot becomes available.
• Manage our notification list, including contacting you via Titan Email when new spots become available, with allocation based on reply order.

4. How We Share Your Information
We share your information only as necessary:

• Service Providers: With QuickBooks for secure payment processing, Titan Email for receiving form submissions, Stamps.com for generating USPS shipping labels to FFL dealers, your local FFL dealer for firearm transfers, and trusted third-party FFL vendors for refinishing and machining services. These vendors are licensed FFLs who comply with ATF regulations, maintain strict confidentiality, and sign agreements to handle data securely. QuickBooks’ privacy practices are governed by their Privacy Policy. Titan Email’s practices are governed by their Privacy Policy. Stamps.com’s practices are governed by their Privacy Policy.
• Legal Compliance: To comply with legal obligations, such as ATF recordkeeping or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.
  We do not sell or share your personal information for marketing purposes.
• Waitlist data submitted through our WordPress form is transmitted via Titan Email for processing. No waitlist information is shared with third parties for marketing purposes, and it is only used internally to manage your waitlist status.

5. Data Security
We implement reasonable security measures scaled to our business size and the sensitivity of the data we handle, in line with Ohio Data Protection Act guidelines, including:

• Encryption for payment transactions through QuickBooks, which complies with PCI DSS standards.
• Secure handling of form submissions through Titan Email, stored as paper records after printing.
• Secure processing of shipping labels through Stamps.com, which uses encrypted connections for USPS shipments.
• Secure storage of physical records in a locked, fireproof safe to meet ATF security standards, accessible only to authorized personnel.
• Limited use of anonymized data (initials and last four digits of phone number) on our password-protected website to track build progress.
• Ensuring third-party FFL vendors follow secure data handling practices compliant with ATF regulations.
• Use of HTTPS and secure form plugins on our WordPress website to protect data submitted through forms.
• Notification List Data Security:
• Form submissions via WordPress are encrypted using HTTPS and transmitted to our Titan Email account, which employs secure email protocols.
• Data is recorded in a password-protected Excel spreadsheet stored on a secure, encrypted device accessible only to authorized personnel.
• We ensure notification list data is protected with measures scaled to our business size, consistent with Ohio Data Protection Act and industry standards.
• In the event of a data breach involving personal information, we will notify affected customers within 45 days, as required by Ohio law (ORC § 1349.19), and work with relevant authorities to address the issue.
  Our cybersecurity practices are designed to align with industry standards, such as the NIST Cybersecurity Framework, to protect personal and firearm-related information. While we strive to protect your data, no system is 100% secure. We are not responsible for unauthorized access beyond our reasonable control.

6. Your Rights
You may:

• Request access to the personal information we hold about you, including paper records.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements (e.g., ATF regulations requiring firearm records to be retained for 20 years).
  To exercise these rights, email support@valorprecision.com with “Data Request” in the subject line, and we will respond within 30 days.
• You may request access, correction, or deletion of your notification list information by emailing support@valorprecision.com with “Data Request” in the subject line. Deletion is subject to legal retention requirements.

7. Cookies and Tracking Technologies
Our WordPress website may use cookies or similar technologies to manage form submissions or enhance user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website may link to third-party services (e.g., QuickBooks, Titan Email, Stamps.com, USPS). We are not responsible for their privacy practices. Please review their policies before providing information.

9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a website notice.

11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: support@valorprecision.com
Phone: (440) 554-5772
Address: Valor Precision, LLC, PO Box 128, Montville, Ohio 44064

12. Governing Law
This Privacy Policy is governed by the laws of the State of Ohio.